Martin Partington: Spotlight on the Justice System

Keeping the English Legal System under review

Handling complaints against lawyers; interview with Adam Sampson

leave a comment »

In this podcast, I talk to Adam Sampson, Chief Legal Ombudsman. We discuss the work of the Legal Ombudsman, how it operates, the kinds of issue it deals with, and some of the limitations the office has to deal with matters raised by dissatisfied clients. He stresses the importance, in a rapidly changing legal environment, of firms learning from complaints, so that they can improve their services to the public.

Full details of the work of the Office can be found at

To hear the interview, go to

Written by lwtmp

December 11, 2011 at 3:14 pm

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


Get every new post delivered to your Inbox.

Join 67 other followers

%d bloggers like this: