Legal Ombudsman starts work
The new Legal Ombudsman – a post created by Office for Legal Complaints under provisions contained in the Legal Services Act 2007 – started work on 6 October 2010. It replaces a ‘system’ in which 8 different bodies had responsibility for handling complaints about lawyers. The first holder of the office is Adam Sampson. He has a staff of around 350 who investigate complaints received by his office.
For further information see http://www.legalombudsman.org.uk/
Martin Partington: Introduction to the English Legal System 15th ed 2021
Oxford University Press Learning Link Resources
Martin Partington: Spotlight on the Justice System 
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