Martin Partington: Spotlight on the Justice System

From 1 October 2011, the National Mediation Helpline has been replaced by a new on-line directory of accredited mediators, who provide mediation services for people in dispute on a civil law matter. Mediation is provided for a fixed fee, which varies according to the amount of money in dispute. The fees are set out on the first page of the website. It makes the process of finding a mediator very easy and is clearly designed to encourage use of mediation in the dispute resolution process.

For details see http://www.civilmediation.justice.gov.uk/