Martin Partington: Spotlight on the Justice System

One aspect of the Tribunals Reform programme that has not had that much attention is the role of Tribunals Caseworkers (TCWs). The idea of tribunals employing caseworkers who could undertake some of the more routine work of the tribunals judiciary is one that has been around for some time. (Indeed it builds on the use of Registrars in other court contexts, who have long been part of the legal system.) But their use in tribunals  is now becoming more widespread as HMCTS seeks to ensure that the tribunals work as cost effectively and as efficiently as possible – key objectives for the reform programme.

The first edition of Tribunals Journal 2018, that was published earlier this year, carries an interesting collection of short articles from a number of Caseworkers, working in different tribunals contexts – including, social security, employment, and special educational needs.

One feature of their descriptions of their work is the variety of things that they are asked to do. They also provide those undertaking the role with the opportunity to acquire new skils and to enhance their career opportunities within the Tribunals service.

See further https://www.judiciary.uk/wp-content/uploads/2013/07/tribunals-journal-edition1-2018-v2.pdf