Martin Partington: Spotlight on the Justice System

Keeping the English Legal System under review

Posts Tagged ‘online services

Transformation: Courts and Tribunals, 2022: HMCTS and MoJ respond to the Public Accounts Committee

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I noted in 2018 the critical report from the National Audit Office (see this blog June 2018) and the subsequent report (which I labelled ‘brutal’) from the Public Accounts Committee (see this blog October 2018) on the courts and tribunals transformation programme.

Well, now the Ministry of Justice and HM Courts and Tribunals Service have come back with a series of replies, setting out the progress that has been made with the transformation programme, and setting out targets for the following 6 months.

Between November 2018 and February 2019, MoJ and HMCTS published no fewer that 6 reports, each one responding individually to the six principal criticisms made by the Public Accounts Committee.

The most fundamental question is whether the timeframe for the delivery of the transformation programme is being adhered to. The report on Recommendation 1 – which deals with this question – acknowledges that parts of the programme have not yet been started while listing a substantial body of completed work.

Other responses deal with:

  • the impact of the transformation programme on users;
  • engagement with stakeholders;
  • the financial implications of the transformation programme on the wider justice system;
  • evaluating the impact of the reform programme on access to justice and the fairness of the justice system; and
  • balancing the portfolio of change projects to ensure that there is some flexibility and an ability to respond to financial pressures.

Interestingly, less than a month after the publication of the latest of these reports a Press Release in March stated that at least some aspects of the Transformation programme will not be completed until 2023.

There is a lot of detail in the reports. They can be found by going to https://www.gov.uk/government/news/response-to-public-accounts-committee-transforming-courts-and-tribunals

This links to each of the six individual responses.

In January 2019, the Justice Select Committee announced that it too would be conducting an inquiry into the Courts and Tribunals Reform programme. See https://www.parliament.uk/business/committees/committees-a-z/commons-select/justice-committee/inquiries/parliament-2017/court-and-tribunals-reform-inquiry-17-19/

It is right that such a major reform programme should be carefully scrutinised by MPs. They can help to ensure that the transformation, that I think is needed, is delivered.

 

 

 

 

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Family justice: reforming public law case procedures

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Hot on the heels of the announcement of on-line divorce applications (see this blog Feb 2 2018), information has just been published as a blog from HMCTS on developments relating to the digitalisation of procedures relating to public law childrens’ cases.

Emma Petty, Service Manager for the Public Law project, writes:

We want to make the public law process more efficient, ensuring the court, parties and their representatives have access to the right information at the right time to help decide the best outcomes for children involved in public law cases. Based on our early thinking, the aims of the project could be to:

  • provide an online application process which speeds up the gatekeeping process and shares information with partner agencies at the point of submission
  • improve the process for dealing with urgent applications
  • enable users to see the progress of their case and to take action to progress their case online
  • provide clear signposting to support available outside HMCTS, to assist parties acting in person and without a lawyer
  • enable users to upload and access documents and evidence digitally both outside and inside the courtroom
  • ensure suitable facilities and support are provided at hearing centres
  • enable hearings, where appropriate, to be conducted online
  • provide fast digital access to outcomes of hearings
  • ensure those who need it get the support they need to access our digital services.

Over coming months, the Public Law Project team will be working with practitioners and others involved in these types of case in developing practices and procedures to deliver these goals. This is an important development within the scope of the Transformation of the Justice System policy.

Further detail is at https://insidehmcts.blog.gov.uk/2018/02/07/designing-a-public-law-service-to-meet-user-needs/?utm_medium=email&utm_source=

Written by lwtmp

February 10, 2018 at 12:10 pm